Vitagermine undertakes to comply with the regulatory and professional ethics provisions relating to the protection of personal data. As a result, we guarantee that your personal data will remain confidential, regardless of whether they are shared when you register or when you contact us using the forms on our website. Under no circumstances will your personal data be shared with third parties for commercial purposes.

Under the French Data Protection Act, the information requested by Vitagermine are mandatory and necessary for the commercial management and marketing of your records and the quality of our relations. As such, the information collected may potentially be shared with third parties contractually bound to Vitagermine to perform outsourced tasks necessary for Vitagermine's activity.

Lastly, you have the right to access, modify, rectify and permanently delete all your personal data. You may exercise this right by contacting our customer service team.

1. The information that we collect

Vitagermine makes sure to collect and process only information that is strictly necessary for the purpose of the processing that it carries out.

The data collected by Vitagermine are necessary for the provision of services offered by Vitagermine.

All the data processed come from saving information provided by people who have given them to Vitagermine directly, for example in the contact forms or by subscribing to a newsletter.

This information is mandatory because it is essential for handling your requests, while other information is optional and helps us get to know you better. Mandatory information is marked with an asterisk on the data entry form.

Unless otherwise clearly specified on the personal data entry form, the data collected by Vitagermine are not shared with third parties.

Vitagermine guarantees that the information saved on the website is processed in a strictly confidential manner.

2. Use of cookies and settings

Vitagermine wants to inform you clearly and transparently about the use of cookies when you browse its websites.





A cookie is a computer file in text format that is saved on your hard drive when you view a website, such as Vitagermine. The cookies that we use help us store data relating to you so that we can personalise your browsing and make it easier for you when you visit next (for example: pages visited, date and time, password). They also help our partners display targeted advertising based on your browsing history and analyse traffic to our website in order to improve its performance and ergonomics.

A cookie does not make it possible for us to identify you; it saves only your IP address (your computer's identification number).

Cookies are stored on your computer for a set length of time depending on their function, but the validity period for so-called persistent cookies cannot exceed 13 months.

Cookies saved by us or by third parties when you visit our websites and apps do not recognise you personally as an individual, but recognise only the device that you are using. Cookies do not store any sensitive personal data; they merely provide information about your browsing so that your device can be recognised in the future.

Cookies do not damage your device in any way. They make it easier to remember your preferences, pre-fill certain fields and tailor the contents of our services.

You alone decide whether you wish to have cookies stored on your device and you can easily manage how they are stored. If you require any specific information about managing and monitoring cookies, please refer to the specific section on the page (include link to paragraph in question). Your preferences regarding cookies.


2.1 Functional cookies

When you first log into the website, cookies are saved to your hard drive. These cookies help us:

measure the flow of visitors to the website,

obtain statistics relating to website traffic,

assess how interested you are in the contents and our various sections.

These cookies also help us:

assess the relevance of the website's ergonomics,

keep your session active, thereby saving you from having to log back in.

2.2 Statistics cookies (or analytics cookies)

The analytics cookies that we send help us get to know our customers better and improve our services by determining statistics and volumes relating to traffic and use (sections and contents visited, path, etc.).


When you browse our website online, information is likely to be saved, or read, on your device, provided that you agree.

It is important to note that any settings you choose are likely to change your online browsing and your conditions to access certain services require the use of cookies.

If you block cookies from being stored on your device or if you delete the ones that have been saved, you will no longer be able to enjoy certain features that may be necessary for browsing some sections of our websites and apps.

You can choose to set and edit your preferences at any time in the ways described below:

3.1. General use cookies

You can configure your browser in a way to allow cookies being stored on your device or, on the contrary, so that they are blocked. Some browsers allow you to set the rules to manage cookies on a site by site basis.

As regards managing cookies, the configuration for each browser is different. It is described in your browser's help menu, which will tell you how to edit your preferences:

For Internet Explorer

Click on the button Tools, then on Internet Options.

Click on the Confidentiality tab, then under Settings.

Move the slider to the top to block all cookies or to the bottom to allow all cookies. 

To finish, click on OK.

For Safari

Click on Safari.

Select Preferences, then Confidentiality.

Click on Details.

Select one or more websites that store cookies, then click on "Delete" or "Delete all".

After having removed the websites, click on Finished.

For Chrome

Click on the Google Chrome menu in the browser toolbar.

Select Settings.

Click on Display advanced settings.

In the section "Confidentiality", click on the button Content settings.

In the section "Cookies", you can edit the following settings:

Delete cookies

Block cookies by default

Allow cookies by default

Clear cookies and site data by default when you quit Chrome

Make exceptions for cookies on some websites or domains

For Firefox

At the top of the Firefox window, click on the Tools menu, then select Options.

Select the Privacy & Security tab.

Configure storage rules: use personalised settings for history.

Untick the box Allow cookies to block cookies.

Click on OK to close the window "Options".

For Opera

Click on Preferences.

Then, click on Advanced.

Then select Cookies.

You will have several options:

Accept cookies: All cookies will be allowed (by default).

Accept Cookies only from the site I visit: Cookies from third parties, from a domain outside the one I'm visiting, will be blocked.

Never accept cookies: All cookies will be blocked.


For Internet Explorer™:

For  Safari™:

For Chrome™:

For Firefox™:

For Opera™:

3.2 Audience measurement cookies

To measure traffic to our website and therefore improve the quality of our content and the website's ergonomics, we use Google Analytics, which is a website audience analysis tool offered by Google.

The software measures data relating to Internet users, such as the number of visitors to the website or how the website is used. All data stored are anonymous and do not contain any personal details.

Data relating to Vitagermine are sent to Google and are stored under Google's responsibility.

3.3 Social media

Our website uses computer applications developed by third parties that allow Internet users to share content from our website with other people or share their opinions about our website content with other people. Such is the case for the "Share" and "Like" buttons on social media such as Facebook, Google+, Twitter, etc.

When a user views a website page that contains such a button, their browser creates a direct connection with the social media's servers.

If they are connected to social media when browsing, the application buttons make it possible to link the pages viewed with their user account.

If they interact through plug-ins, for example by clicking on the "Like" button or leaving a comment, the information in question will be sent to the social network and published on their account.

If the user does not wish for social media to link the information collected by the website intermediary to their user account, they must log out of social media before visiting our website.

Please read our Privacy Policy and Social Media Policy to become familiar with the purposes, particularly as regards advertising, of using browser information that can be collected thanks to these application buttons.